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TERMS AND CONDITIONS OF COOPERATION

Table of contents

1. General Information
2. Information about the Seller
3. Legal framework
4. Basic regulations
5. Validity
6. Data protection and Data management regulation
        6.1 Collection, processing and use of personal data
        6.2. Advertising mails and offers
        6.3. The modification and deletion of your personal data
        6.4. Security
        6.5. Personal data of children
        6.6. Cookies used in Internet browsers
        6.7. Technical information regarding the Webshop
        6.8. Contacts of Data Manager
7. The range of products and services offered for sale
8. Conclusion of contract
9. Processing of orders and time periods
10. Prices and payment terms
11. Delivery and shipping conditions
12. Guarantee, warranty
13. Reservation of the right of ownership
14. Modification of the Order, Right of revocation
15. Further rights of the Buyer, legal remedies
16. Redeeming promotional vouchers
17. Events of the Seller
18. References and links
19. Copyright and Trademark Law
20. Disclaimer, exclusion of responsibility
21. Complaint handling
22. Other conditions, alternative dispute resolution

Even if translations of these Terms and conditions of cooperation have been made, the German-language text is legally authoritative.

1. General Information
These Terms and conditions of cooperation (hereinafter referred also as “TCC”) contain the general terms and conditions for the use of the website biologikaverlag.de operated by Biologika Verlagsanstalt (details in section 2, hereinafter referred to as “Seller”) and the Biologika Organ Atlas Webshop (hereinafter referred to as “Webshop”).
        Please use our services only if you agree with all points and consider them obligatory on yourself. This document is not archived, is concluded in electronic form only (it does not constitute a written contract) and does not refer to a code of conduct.

2. Information about the Seller
BIOLOGIKA VERLAGSANSTALT
An operation in the Kingdom of Germany (Königreich Deutschland, KRD)
For citizens and affiliated people in the KRD
Headquarters: Petersplatz 6., Lutherstadt Wittenberg, Kingdom of Germany
E-mail address: webshop (et) biologikaverlag.de
Website: www.biologikaverlag.de
Phone: +36 (70) 284 7304
Operation owner: Csaba Róbert, Barnai
Supervising authority: Kingdom of Germany
Operation Register ID (BR-ID): 460-B-1741-380
Bank account: Königliche Reichsbank: EZA 671839901 

3. Legal framework
By using the Seller’s website and for the duration of the Buyer’s stay on the website (biologikaverlag.de) as well as for the time period of Buyer’s stay on the events organised by the Seller, the Buyer owns and agrees to a temporary affiliation with the Kingdom of Germany (KRD). The Buyer thereby uses the constitution, the laws and the jurisdiction of the KRD, which The Buyer has to choose first in case of legal disputes. No further rights, obligations or costs arise.
The Constitution of the Kingdom of Germany you can read and study here IN ENGLISH.

4. Basic regulations
4.1 These Terms and conditions of cooperation regulate the use of the website biologikaverlag.de and therein the Webshop, orders placed, order processing and data management. Seller reserves the right to amend, change or extend these Terms and conditions of cooperation (TCC) and the data processing rules. Since we do not announce them separately, please visit this website regularly to inform yourself about changes to the Terms and conditions of cooperation, changes due to legal requirements or new information, our information sheet, our data processing and delivery terms.
4.2 All elements of the website biologikaverlag.de, graphics, design, images and texts are protected by copyright. In addition, the Biologika logo is an internationally registered trademark, the unauthorized use of which may result in serious legal consequences. The use of this Website and its elements is only permitted with prior written permission, please take this into account in every case.

5. Validity
5.1 These Terms and conditions of cooperation (hereinafter referred to as “TCC”) of the Seller are valid to all contracts for the delivery of goods, which a consumer or entrepreneur (hereinafter referred to as “Buyer”) concludes with the Seller regarding the goods presented by the Seller in his Webshop. The inclusion of the Buyer’s own terms and conditions is hereby objected to, unless otherwise agreed in writing.
5.2 These Terms and conditions of cooperation shall apply mutatis mutandis to contracts for the delivery of tickets, unless otherwise expressly stipulated. In this context, these Terms and conditions of cooperation only regulate the sale of tickets for certain events described in more detail in the Seller’s item description and not the performance of these events. The execution of the events shall be governed exclusively by the statutory provisions in the relationship between the Buyer and the organizer and, if applicable, by any terms and conditions of the organizer deviating therefrom. If the Seller is not also the organizer, he is not liable for the proper execution of the event, for which the given organizer is exclusively responsible.
5.3 A consumer within the meaning of these Terms and conditions of cooperation is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur within the meaning of these Terms and conditions of cooperation is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.

6. Data protection and Data management regulation

In accordance with Königreich Deutschland’s guidelines on data management, the Seller (Data Manager) provides the following information about the processing of data in correlation with the website biologikaverlag.de operated by it and with the Biologika Organ Atlas Webshop (hereinafter referred to as “Webshop”), as well as about its other activities. Please also read this section carefully to learn how we process your data.
This document provides information about what data the Seller keeps and how it is used. You can learn how to check the accuracy of this information and how to request its deletion from the Seller’s database. Data collection, data processing and data use are carried out in accordance with the provisions of the regulations of the legislation currently in force. Please note that this statement does not apply to the websites that can be accessed via a link from the website biologikaverlag.de and that their terms and conditions do not apply to the website biologikaverlag.de.

6.1 Collection, processing and use of personal data
6.1.1. When using the Website and the Webshop, only such personal data is stored that the Buyer voluntarily provides and consents to the collection, processing and use of. In this case, the Buyer accepts the conditions described in this document.
6.1.2. The Seller informs the Buyer that the functions of the Webshop, acceptance and execution of Orders are only possible if the Buyer provides his data to the Seller and consents to the processing of the data.
6.1.3. The Buyer acknowledges that without the obligatory data the Seller is not able to provide the service requested by the Buyer, i.e. it cannot, for example, take or execute the Order in the Webshop.
6.1.4. When visiting and using the biologikaverlag.de website (hereinafter: Website), the Seller’s server automatically stores certain data – for reasons of system administration, statistics or security. To these data belong: the visitor’s internet Service Provider, in some cases the visitor’s IP address, the version number of the software browser, the type of computer operating system, possibly the sending website from which the Seller’s Website was accessed, the pages visited on the Website, the search terms used to access or use the Website. This data can be used to draw conclusions about the number of visits to the Website and the interests of the Buyer, and no personal data is used. It is important to note that these data, words and links are always stored anonymously. Seller declares that the collection, processing and use of personal data is in accordance with the legal provisions on the protection of personal data.
6.1.5. If the Buyer provides the Seller personal data, the Seller will not collect, use, disclose or transfer these data to third parties beyond the legal limits or beyond the Buyer’s consent. An exception to this rule is when ordered by a law, agency, or court of Königreich Deutschland.
6.1.6. The Buyer acknowledges that the personal data processed by the Seller may be disclosed to employees of the Seller (contractual employees, who are obliged to keep the data of business customers confidential), as far as this is necessary for the fulfillment of their data processing task.

6.2. Advertising mails and offers
6.2.1. For the purpose of sending advertising mails and offers, the Seller processes the data only with the express consent of the Buyer. The Buyer may at any time prohibit the Seller from sending further newsletters or advertising mails by using the link in the newsletter or by contacting the Seller at the contact details mentioned in point 2.
6.2.2. The Buyer acknowledges that the Seller may perform profiling during the use of the Webshop in order to provide more personalized and effective service and information to the Webshop visitors and interested people. This activity is solely for the purpose of providing the Buyer with a better experience and has no consequences for the Buyer, other than recommending one-time discount offers (occasional discounts) for books and courses.

6.3. The modification and deletion of your personal data
If the conditions for right or other legal retention of data are no longer met, the Seller will delete the collected data from its database. Of course, the Buyer may also at any time request the deletion of his personal data from the register or revoke his consent to the use or processing of his personal data. In this case, or if he has any questions about his personal data, he can contact the operator of the Website by by e-mail (webshop et biologikaverlag.de). Information and inquiries – e.g. whether and which data the Seller has stored about the Buyer and how it handles them – can also be obtained using the above contact details.

6.4. Security
6.4.1. The Seller keeps the data provided by the Buyer safe, takes precautionary actions to protect them – to prevent their loss, unauthorized use or alteration. The Seller’s contractors, who have access to the Buyer’s data as subcontractors either with the Buyer’s consent or due to a legal requirement, are obliged to keep the Buyer’s data confidential and may not use it for purposes other than the contractual services.
6.4.2. The Seller treats the data in a manner that ensures the protection of the Buyer’s privacy. The Seller protects the data by means of information technology solutions that are most appropriate to the state of the art, in particular against unauthorized access, alteration, transmission, disclosure, deletion or destruction, accidental destruction or damage, as well as against inaccessibility due to alterations in the technology used.
6.4.3. Payment using PayPal is made through PayPal’s secure system. The website biologikaverlag.de does not store any data used for payment, and credit card details are not passed to the Seller.

6.5. Personal data of children
By using the Website, the Buyer declares that he/she is at least 16 years old. A human under the age of 16 cannot shop or subscribe to newsletters in the Webshop, because the validity of his/her consent to data processing requires the consent of his/her legal representative. The Seller is not able to verify the age and eligibility of the consenting person, so the Buyer guarantees the accuracy of the data provided.
The Buyer is responsible for the accuracy of the data provided. The Seller does not intend to request personal data from children under the age of 14 or minors under the age of 16. If a parent or legal guardian of a child under the age of 14 or a minor under the age of 16 learns that his or her child has provided data to the Seller, he or she may contact the Seller at the addresses listed in Section 2. of this document and request that such data be deleted. In this case, the Seller will immediately delete the data of the child or minor from the database.

6.6. Cookies used in Internet browsers
6.6.1. In order to make the use of the Website easier, the Seller uses anonymous visitor identifiers, so-called “cookies”. Cookies are small data units that are temporarily transferred from the browser program to the hard drive of the Buyer’s computer when visiting the Website. The cookies used by the Seller are only and exclusively necessary for the operation of the Website and to ensure user-friendliness, and are not capable of recognizing the Buyer’s personal data. Regardless, the Buyer can prevent the installation of cookies on the hard drive by changing the settings of their browser. Stored cookies can be removed from the computer at any time by deleting the temporary Internet files.
6.6.2. By using the Website and the Webshop, the Buyer agrees to the collection, storage and processing of his/her visit data in the manner and for the purposes described in this document. When visiting the Website, one or more cookies – small files containing a series of characters – are sent to the visitor’s computer, which allow unique identification of the visitor’s browser(s). These cookies are provided by Google and used through the Google Adwords system. These cookies are sent to the visitor’s computer only when visiting certain sub-pages, i.e. they store only the fact and time of visiting the sub-page in question and no other information. The use of cookies sent in this way is as follows. Third-party vendors, including Google, use these cookies to store whether the Buyer has previously visited the advertiser’s website and, based on this, to display advertisements to the Buyer on the websites of third-party partners, including Google. Users can disable Google cookies by using a browser that blocks ads or by visiting the Google Ads Disable page on their browser.
Cookies used: analytics, tracking cookie, cross-site tracking cookie, login, user ID session cookie. The “Help” function in the menu bar of most browsers provides information on how to disable cookies in your browser, how to accept new cookies, or how to instruct your browser to set a new cookie or disable other cookies.

6.7. Technical information regarding the the Webshop
6.7.1. During the use of the Webshop, it is possible that information is recorded that is NOT connected to the person of the Buyer, such as the type of web browser used by the Buyer, the address of the website from which the Buyer accessed the page of the Webshop, etc. – these data are stored by the Seller in an anonymous form. The Webshop uses Google Analytics, a web analytics service provided by Google Inc (“Google”). Google uses cookies, which are small files stored on your computer that allow an analysis of your use of the Website, but in anonymous form. The non-personal information generated by the cookie about your use of this Website will be transmitted to and stored by Google on servers in the United States of America. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity for the Seller and providing other services relating to Website activity and internet usage – anonymously, of course. For more information about the processing of data by Google in connection with Analytics, please visit: www.google.com/analytics. Other cookies may also be linked to external websites, e.g. Facebook through the use of “Like” or “Share” features on the Website or Google Remarketing.
6.7.2. When using Google Remarketing, the Seller places a cookie on the Buyer’s computer that uniquely (but not by name) identifies the Buyer’s browser. Google will use this to identify whether the Buyer has previously visited the Webshop, so that the Buyer can be displayed appropriate advertising on the websites of other content providers. The Buyer can deactivate this function at any time by visiting the official Google advertising deactivation page at google.com/ads/preferences/. Google will never connect the Buyer’s IP address with other Google data. Your IP address is stored anonymously and cannot be connected with your personal data. The Buyer can disable the use of cookies by setting their browser, but in this case they will not be able to use all the features of the Website.
6.7.3. Facebook plugins: Plug-in extensions may appear on the Website that are operated by Facebook Inc. 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). Such a plug-in may contain the Facebook “Like” button. If such a plug-in is placed on a page of the Website, the internet browser used by the Buyer establishes a direct connection with the Facebook server and the plug-in is displayed on the user’s screen via this connection. The direct connection between the embedded plug-in and Facebook tells the Facebook server which part of the Website the user has visited. If you are connected to Facebook and logged in to Facebook while visiting the Website, Facebook will associate this information with your own Facebook user page. If you use a plug-in function (e.g. click on a “Like” button or post a comment), information about this use will also be recorded in correlation with your Facebook user page. For more information about how Facebook processes your data and information about your rights and choices regarding the protection of your personal data, please see the relevant Facebook privacy policy. If you do not want Facebook to correlate your visit to this Website and other thereby related data with your Facebook user page, you must log out of Facebook before visiting this Website.
6.7.4. Cookies for Facebook posts – In the Webshop, the Buyer has the option to view posts through the Facebook application. By submitting a comment, the Buyer agrees to the processing of his comment by the Seller (together with his name and photo connected to his Facebook registration – the current Facebook basic and public user information), to its processing and to its display in the Webshop. You can also find more information about Facebook usage in the next section.
6.7.5. Customer reviews – In the Webshop, the Buyer has the opportunity to rate products and services. By submitting a review, the Buyer thereby agrees that the Seller may display his/her review in the Webshop, use it in advertising his/her products or business or in his/her offer activities, including in an edited form. The Seller is free to dispose of the submitted rating, which the affected person acknowledges by sending the rating.

6.8. Contacts of Data Manager
6.8.1. The Data Manager, the responsible for data management is the same as the Seller:
BIOLOGIKA VERLAGSANSTALT
An operation in the Kingdom of Germany (Königreich Deutschland, KRD)
For citizens and affiliated people in the KRD
Headquarters: Petersplatz 6., Lutherstadt Wittenberg, Kingdom of Germany
E-mail address: webshop (et) biologikaverlag.de
Website: www.biologikaverlag.de
Phone: +36 (70) 284 7304
Operation owner: Csaba Róbert, Barnai
Supervising authority: Kingdom of Germany
Operation Register ID (BR-ID): 460-B-1741-380
Bank account: Königliche Reichsbank: EZA 671839901 
6.8.2. The use of the Seller’s public address, telephone number or e-mail address for marketing purposes is prohibited and unsolicited spam messages will be penalized. Legal action against the senders of so-called spam mails in violation of this prohibition is expressly reserved.

7. The range of products and services offered for sale
7.1. The Seller shall provide the name and description of the Products in detail in the Webshop and may show photos of the Products. The pictures shown on the product data sheets are real and not illustrative, except for possible distortions of the photographic lens.
7.2. In the Webshop of the Seller the book versions of the Biologika Organ Atlas can be ordered, a personal pickup of the books is only possible in individual cases and after prior arrangement.
7.3. The book prices shown in the Webshop does not include VAT and the costs for shipping or courier service. Shipping costs are calculated separately by the Webshop and they are always based on the rates of the postal service or the current prices for parcel shipping. After the Buyer enters the shipping data, the Webshop will display the shipping costs to be paid.
7.4. When ordering by cash on delivery, the Buyer pays the shipping costs and the price of the book to the postal officer.
7.5. When paying by bank transfer or credit card, the final amount must be transferred (i.e. the shipping costs must be paid in advance), as the book will be shipped only after the Order amount has arrived.
7.6. The Seller does not charge packaging fees for the products listed in the Webshop. If the Buyer requires extra thick, large packaging with extra charge, it must be specified in the comment field.

8. Conclusion of contract
8.1. The product descriptions contained in the Seller’s Webshop do not constitute binding offers on the part of the Seller, but serve for the submission of a binding offer by the Buyer.
8.2. The Buyer may submit his/her offer (hereinafter Order) via the online order form integrated into the Seller’s Webshop. In doing so, after placing the selected goods in the virtual shopping cart and going through the electronic ordering process, the Buyer submits a legally binding contractual offer with regard to the goods contained in the shopping cart by clicking the button that concludes the ordering process. Furthermore, the Buyer can also submit the offer to the Seller by e-mail.
8.3. The Seller may accept the Buyer’s offer within five days by sending the Buyer an Order confirmation by e-mail, or by delivering the ordered goods to the Buyer, in which case the receipt of the goods by the Buyer shall be decisive, or by requesting payment from the Buyer after the Buyer has placed the Order. If several of the aforementioned alternatives exist, the contract shall be concluded at the point in time at which one of the aforementioned alternatives occurs first. The period for acceptance of the offer begins on the day after the Buyer sends the offer and ends at the end of the fifth day following the sending of the offer. If the Seller does not accept the Buyer’s offer within the aforementioned period, this shall be deemed to be a rejection of the offer with the consequence that the Buyer shall no longer be bound by its declaration of intent.
8.4. If the payment method “bank card payment” is selected, payment processing shall be carried out via the payment service provider Stripe (Stripe Payments Europe Limited C/O A&L Goodbody, Ifsc, North Wall Quay Dublin 1, Dublin Website: www.stripe.com), which is deemed to be a performing agent of the contracting parties for the purposes of fulfilling the contract. Stripe’s Terms and Conditions and Privacy Policy are permanently available on the website https://stripe.com/gb/privacy, which the Parties have read and accepted. The Seller shall not be liable for any errors that may occur when using payment services provided by third parties.
8.5. The Terms and conditions of cooperation accessible on the Website and underlying the Contract have been viewed, read, understood and accepted by the Buyer and are binding for the Buyer by using the Website and submitting an offer (by sending his/her Order). In case of an offer via the Seller’s Webshop, after the Buyer has submitted his Order, the accepted offer, i.e. the text of the concluded contract (the Order data) is stored by the Seller and sent to the Buyer in text form (in e-mail, together with the link to the applied Terms and conditions of cooperation). The text of the Terms and conditions of cooperation can be downloaded or printed by the Buyer – please pay attention to the environment.
8.6. Before placing a binding Order in the Seller’s Webshop, the Buyer can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means for better recognition of input errors can be the magnification function of the browser, with the help of which the screen can be enlarged. The Buyer can correct his entries during the electronic ordering process using the usual keyboard and mouse functions until he clicks the button that concludes the ordering process.
8.7. The Seller’s Webshop can be viewed by the Buyer at the moment in German, English and Hungarian, and the Terms and conditions of cooperation can be viewed in German, English and Hungarian, but the Contract is concluded in German only: from a legal point of view, the text of the German version of the Terms and conditions of cooperation is valid. (Even if the Buyer has chosen the presentation of the Website in English or Hungarian and consequently has received the Processing Confirmation and the Finishing Confirmation by e-mail in English or Hungarian).
8.8. Order processing and contacting usually take place via e-mail and automated Order processing. The Buyer shall ensure that the e-mail address provided by it for Order processing is correct so that e-mails sent by the Seller can be received at this address. In particular, when using spam filters, the Buyer must ensure that all e-mails sent by the Seller or by third parties commissioned by the Seller to process the Order can be delivered.

9. Processing of orders and time periods
9.1. The Seller confirms the Order (the receipt and acceptance of the Buyer’s offer) usually within a few minutes by sending an automatic confirmation e-mail. The contract is thereby concluded. If the confirmation does not reach the Buyer within five working days, then for some technical reason the Order has not been received by the Seller, and the contract has not been concluded and the Buyer is of course released from any payment obligation. In this case, the Buyer must inquire by phone and probably place the Order again.
9.2. Packages are posted between 10 a.m. and 2 p.m. on working days.
9.3. Delivery times: If you pay by bank transfer or credit card, we will send the package within 2 working days after we receive the total amount. The delivery time depends on the post service and the distance, the postal shipment will be sent by registered mail with priority.

10. Prices and payment terms
10.1. Unless otherwise specified in the product description of the Seller’s Webshop, the prices indicated are netto prices and does not include customs fees or VAT. Any additional delivery and shipping costs will be indicated separately in the relevant product description.
10.2 When the Buyer compiles his Order in the Webshop and specifies the exact delivery address, the Webshop will display, next to the price of the Product, the current delivery costs that the Buyer must pay in case of an Order together with the price of the Product. The Seller issues an invoice for the amount to be paid and sends it to the Buyer’s e-mail address.
10.3 In case of delivery to foreign countries, additional costs may be incurred, which are not borne by the Seller and which has to be paid by the Buyer. These include, for example, the costs of money transfer by credit institutions (e.g. transfer fees, exchange rate charges) or import duties or taxes. Such costs may also arise in connection with money transfer if the delivery is not made to a country outside the European Union but the Buyer makes the payment from a country outside the European Union.
10.4 Not all payment methods are available in all countries. The Buyer will be informed about the payment option(s) in the Seller’s Webshop in such a way that, after the Buyer’s postal address has been provided, the Webshop will indicate which payment options are available.
10.5. If payment by bank transfer has been agreed in advance, payment is due immediately after the conclusion of the contract, unless the parties have agreed on a later due date.
10.6. If the payment method “bank card payment” is selected, payment processing shall be carried out via the payment service provider Stripe (Stripe Payments Europe Limited C/O A&L Goodbody, Ifsc, North Wall Quay Dublin 1, Dublin Website: www.stripe.com), which is deemed to be a performing agent of the contracting parties for the purposes of fulfilling the contract. Stripe’s Terms and Conditions and Privacy Policy are permanently available on the website https://stripe.com/gb/privacy, which the Parties have read and accepted. The Seller shall not be liable for any errors that may occur when using payment services provided by third parties.

11. Delivery and shipping conditions
11.1. Books are shipped by postal delivery, parcel delivery. Within Hungary – free of charge. Delivery time: variable, usually 2-10 days. Within the European Union – charges may vary. Please specify postal address and the Webshop will show you the postal cost to be paid. Delivery time: varies, usually 5-25 days. If the Webshop could not calculate the shipping cost, we do not deliver to this destination, address or country. Regarding this, please do not send an email, if it is possible for you, please choose another delivery address.
11.2. Delivery of goods shall be made by shipping per post to the delivery address provided by the Buyer, unless otherwise agreed. Regarding delivery, the delivery address provided by the Buyer to the Seller shall be decisive.
11.3. If the transport company returns the shipped goods to the Seller because delivery to the Buyer was not possible, the Buyer shall bear the costs for the unsuccessful delivery. This also applies if the Buyer caused the impossibility of delivery or he was prevented from accepting the service/product. Even if the Buyer exercises his right of revocation in the given period, the costs of unsuccessful delivery must be borne by the Buyer, these are not taken over by the Seller. If the return of the goods results from error of the transport company, the Seller will pay for the transport costs.
11.4. The indicated prices are given as tax-free export delivery.
Any shipping costs must be added. Since the shipping costs can change depending on the weight and distance, when shipping costs occur, the Webshop announces this to the Buyer, even before the Order, if he has given the delivery address correctly.
11.5. We deliver worldwide, but there are some countries where we do not deliver: if the Webshop was able to calculate the postal costs, there is delivery possible. If (after giving the correct delivery address) the Webshop could not calculate postage, there delivery is not possible. Please specify another address. The shipping costs will be clearly communicated to you again in the shopping cart system and on the order page.
11.6. The Buyer can see the international shipping costs with the specification of the country, where the goods should be delivered. For international shipping is a phone number necessary for a smooth delivery. If the delivery is made to a non EU country, additional duties, taxes or fees may be payable by the Buyer, which have to be paid to the local customs or tax authorities. The Buyer is advised to ask the customs or tax authorities for the details before placing the Order.
11.7. Tickets, entry tickets, event admission tickets, seminar admission tickets are provided to the Buyer as follows: by downloading via email, by clicking on the link sent in the email.
11.8. If other agreement is not concluded, trade with the tickets is not allowed, the tickets are not transferable, saleable.

12. Guarantee, warranty
12.1. It is extremely rare for books ordered from the Webshop to have a hidden printing error, a faulty page, a misprinted page, a slipped printed page, a misbound page, a missing page, an unprinted page, a crumpled page, a damaged page, or a page with paper defects.
12.2. A 60-day (sixty-day) replacement guarantee applies to printing errors, and a 14-day (fourteen-day) replacement guarantee applies to postal damage.
12.3. If you find a printing error or damage, please contact the Seller by e-mail (webshop et biologikaverlag.de) and send the product by mail to the address given in the Seller’s reply e-mail. Please write “EEE” on the envelope. Once the defective product is received, the Seller will send a new replacement product within one working day. In this case we will pay the shipping costs.
12.4. Exchange of books before or without return is not possible.
12.5. If the Buyer does not report the problem within the given time limit, the Buyer waives any legal or contractual claims for defects.

13. Reservation of the right of ownership
If the Seller makes advance performance, he reserves the right of ownership of the delivered goods until the purchase price has been paid in full.

14. Modification of the Order, right of revocation
14.1. Before the shipment is delivered/shipped by the Seller, it is possible to modify the Order. To change the Order, the Buyer must send an e-mail to the Seller (e-mail: webshop et biologikaverlag.de) and specify what he wishes to change in the Order, because in this way his message will be registered immediately and the written text can be translated by the Seller. Regardless of the language in which the Buyer has written, the Seller will answer in English or German, which the Buyer can translate himself with the help of an online translation tool.
The data and text must be included in the email notifying the change:
Subject: change, order number
I would like to change the following in my order….
Name, phone number.
14.2. The Buyers, consumers (the Buyer) are entitled to a right of revocation. The Buyer has the right to terminate this contract within fourteen days without giving any reason, and may withdraw from the contract if he is able to return the goods in a clean, dry, scratch-free and undamaged condition. The revocation period is fourteen days from the day on which the Buyer or a third party named by the Buyer (who is not the carrier) has taken over the product from the carrier.
14.3. To exercise your right of revocation, the Buyer must inform the Seller (e-mail: webshop et biologikaverlag.de) about the decision to revoke the contract. The information and text that must be given in the revocation e-mail:
Subject: revocation, order number
I hereby cancel my contract to purchase
the referred product and I return it by post.
Name, phone number, IBAN bank account number, name of bank account owner.
Because the Seller does not know the Buyer’s bank card details and bank account number, the Buyer must write the bank account number to which the refund of the purchase price should be made.
14.4. In order to comply with the revocation period, it is enough if you send the notification of the exercise of the right of revocation via e-mail before the expiry of the revocation period. Please avoid damage and contamination of the goods. Return the goods to the Seller, in suitable packaging for protection against transport damage.
14.5. After the Seller receives the returned product undamaged, the Seller will return the purchase price to the Buyer within one working day. The cost of returning the goods is to be paid by the Buyer.

15. Further rights of the Buyer, legal remedies
15.1. Right of access to data: The Buyer has the right to request information on whether his/her personal data is processed by the Seller. He/she also has the right to obtain the information contained in this regulation.
15.2. Right to correction of data: The Buyer has the right to request the correction of inaccurate personal data concerning him/her or the completion of incomplete personal data, which the Seller will correct without delay.
15.3. Right to erasure of data (“right to be forgotten”): The Buyer has the right to request the Seller to immediately delete the personal data concerning him/her. In case of a request for deletion, the Seller will identify the Buyer by phone and ask him/her if he/she has actually requested the deletion, and if so, the data will be deleted immediately.
15.4. Right to restriction of data processing: The Buyer has the right to request restriction of data processing if he/she disputes the accuracy of the data processing, if he/she opposes the deletion of his/her data, even if it is inaccurate, if the Seller no longer requires the data but the Buyer requests in writing that it be retained, or if the Buyer has exercised his/her right to object to or restrict data processing.
15.5. Right to access data, data portability: The Buyer has the right to access the data stored by him/her, in a structured, machine-readable, digital form (doc, txt). The Buyer has this right if the processing is based on consent or contract and the processing (managed by the Buyer and on the part of the Seller) is automated. The Seller reserves the right not to disclose, transfer or transmit the Buyer’s data to other Data Managers (as specified by the Buyer), even if the Buyer has given written consent.
15.6 Right to objection: The Buyer is entitled, related to any reason of his/her situation, to object to the Data Management. The Buyer may at any time disagree with the direct marketing activities of the Seller (sending of time-limited discounts and promotional offers).
15.7. The Seller will provide the requested information in writing within the shortest possible time (without delay if possible) after the submission of the request, but no later than 30 days after the Buyer’s request, or delete the data in case of revocation of consent. If the Seller does not comply with the Buyer’s request, for example, if it is required by law to keep the data for a certain period of time, it will inform the Buyer within 30 days and notify him/her of the expected date of deletion of his/her data.
15.8. The Seller informs the Buyer that the revocation of consent to data processing will not affect the lawfulness of the processing carried out on the basis of the consent prior to its revocation.
15.9 The Buyer may exercise his/her rights regarding the data processing by contacting the Seller per email: webshop et biologikaverlag.de
15.10. In the event of a claim for legal remedy, the Buyer may turn to the competent courts of the Kingdom of Germany.

16. Redeeming promotional vouchers
16.1. Vouchers issued free of charge by the Seller within the framework of promotions with a specified period of validity, which cannot be purchased by the Buyer (hereinafter referred to as “Promotional Vouchers”) may only be used in the Seller’s Webshop and only during the specified period.
16.2. Individual products may be excluded from the voucher promotion, if the content of the voucher shows a restriction.
16.3. Promotional vouchers can only be redeemed before the Order process is completed. A subsequent settlement is not possible.
16.4. Only one promotional voucher may be redeemed per order.
16.5. The value of the goods must be at least equal to the amount of the promotional voucher. The Seller will not refund the remaining amount.
16.6. If the value of the promotional voucher is insufficient to cover the order, the difference may be settled by one of the other payment methods offered by the Seller.
16.7. The promotional voucher is transferable.
16.8. The balance of the promotional voucher or the promotional voucher may not be redeemed for cash, paid in cash or bear interest.
16.9. The value of the promotional voucher is non-refundable, even if the Buyer returns the goods paid for in whole or in part with the promotional voucher under the statutory right of revocation.

17. Events of the Seller
9.1 The information provided in the scientific seminars, events and meetings organized by the Seller is not a substitute for medical instructions, treatments, operations and appropriate medication prescriptions. The Seller is not responsible for the content of the events reflecting the views, thinking, opinions and knowledge of the speakers, trainers, specialists, doctors or experts.
17.2. Regarding the prices of the events – see the conditions in the description of the given event. The prices are always netto prices, they are indicated without VAT.
17.3. The creation of audio or video recordings on the events of the Seller is prohibited for copyright reasons, unless otherwise agreed in writing. In case of non-compliance, the organizer may take legal action. In addition, the participant will be excluded from the rest of the seminar participation and there is no possibility of refunding the seminar price.
Cancellation fees of the events
17.4. If the participation is cancelled by the Buyer in time,
that means written cancellation at least 30 days before the beginning of the event – we will refund the full amount of the paid participation fee.
17.5. If the participation is cancelled within 29 days before the beginning of the event, we will refund only a part of the paid amount, as follows.
Cancellation before the beginning of the event:
from 29 to 20 days before beginning of the event we refund 80%,
from 19 to 10 days before beginning of the event we refund 50%,
from 9 to 1 day before beginning of the event we refund 20% and
0% in case of cancellation on the day of the event.
17.6. The participant who aborts participation in an event, meeting or seminar is not entitled to a refund of the participation fee or entrance fee.
17.7. The organizer reserves the right, if not enough participants have registered for the event, to cancel the event even at short notice. In such cases, the full participation fee will be refunded to the participants.
17.8. The organizer reserves the right to change the venue for events at short notice if the venue does not offer enough space for the participants.

18. References and links
The Seller is not responsible for direct or indirect references to other websites (“hyperlinks”), which are outside the responsibility of the Seller.
The Seller hereby expressly declares that at the time the links were created, no illegal content was identifiable on the linked pages. The Seller has no influence on the current and future design, content or authorship of the linked pages. Therefore, he hereby expressly dissociates himself from all contents of all linked pages that were changed after the link was set. This statement applies to all links and references set within the own Internet offer as well as to external entries in guest books, discussion forums, link directories, mailing lists and all other forms of databases set up by the Seller, to whose content external write access is possible. For illegal, incorrect or incomplete contents and especially for damages resulting from the use or non-use of such information, only the provider of the page to which reference was made is liable, not the one who merely refers to the respective publication via links.

19. Copyright and Trademark Law
19.1 The Seller is authorized to show pages from the Biologika Organ Atlas on his Website and to sell the books in his Webshop. Beyond these permissions, the booksand the Biologika logo are protected by different laws and agreements, see the imprint of the Seller’s Website for more information.
19.2. The Seller endeavors to respect the copyrights of the images, graphics, sound documents, video sequences and texts used in all publications, to use images, graphics, sound documents, video sequences and texts created by himself or to use license-free graphics, sound documents, video sequences and texts. Sources: https://unsplash.com https://www.pexels.com/ https://pixabay.com/ https://www.flickr.com http://www.freepik.com http://sparx-design.de/
19.3. All brand names and trademarks mentioned on the Website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The mere mention of a trademark does not imply that it is not protected by the rights of third parties.
19.4. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the written permission of Seller.

20. Disclaimer, exclusion of responsibility
20.1. The Seller reserves the right not to be responsible for the actuality, correctness and completeness of the information provided on this Website. Liability claims against the Seller, which refer to damages of material or immaterial nature caused by use or disuse of the information or the use of incorrect and incomplete information are excluded, unless the Seller is no demonstrably intentional or grossly negligent fault.
20.2. The Seller expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.

21. Complaint handling
The contact details of the Seller operating the Webshop are listed in Section 2 of this document, any complaints can be submitted and reported using these contact details. You can use the e-mail contact to inquire about your current Order , to provide feedback, to report your objections, complaints, book printing errors or exchange requests or to cancel your Order .

22. Other conditions, alternative dispute resolution
The Seller and the Buyer agree to resolve their possible disputes in a peaceful manner. The Seller and the Buyer agree that the courts of Kingdom of Germany shall have jurisdiction if, in the case of disputes covered by these Terms and Conditions that cannot be resolved by agreement within 30 (thirty) calendar days.

Biologika Verlagsanstalt, 29.07.2021.
Last update of this document: 07.11.2023.

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